Monday 21 May 2012
Published: 31/01/2012 11:13 - Updated: 31/01/2012 11:20

Train provider scraps cash machine charges

First Capital Connect trainFollowing feedback from customers, First Capital Connect announced this week it will soon be abolishing charges for using cash machines at its stations.

All cash machines at FCC stations currently charge a fee for withdrawals – the average being £1.80.

Now that the contract to supply the machines is coming to an end, a new supplier has been brought in to provide facilities that are free at Bedford, Luton, Flitwick and Luton Parkway Railway Stations.

The conversion process will begin in early February and continue until mid March. Customers should note that the machines won't be available for a short time during the conversion process.

Keith Jipps, FCC’s Customer Service Director, said: “After receiving much feedback regarding the cash machine charges we took the decision to abolish these fees as soon as the contract we were tied into came to an end.  

"I am confident our customers will welcome the change once it is completed in March.”

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